Distribution boosters Rate Reasoner for SiteMinder Channel Manager
A quiet, explainable pricing layer for hotels that dislike black-box revenue managers — every recommendation comes with a written reason.
€39/mo
Boutique-tested SiteMinder add-ons
Advisory + shortlist
Advisory + shortlist
Hand-picked modules for hotels running SiteMinder.
Hotelminder is an independent advisory and a small, deliberate marketplace of add-ons for boutique hotels on SiteMinder. Every module in the shortlist has been vetted on real properties between 10 and 80 rooms across Amsterdam, Milan, Barcelona and Vienna before it enters the store — so you don't have to be the pilot hotel.
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Advisory note 01
We test before we sell. Every module in this shortlist has already run on a paying boutique hotel for at least two full booking cycles — if it failed the vetting, you never see it. Hotelminder is not a marketplace of everything on the SiteMinder ecosystem; it is the filter we wish we had five years ago.
Advisory note 02
Boutique doesn't mean bespoke. A 24-room canal-side hotel in Amsterdam and a 62-room design hotel in Milan share more operational reality than either shares with a 300-room chain. The shortlist is engineered for that middle: independent-sized, but design-serious. Not a downscaled enterprise product.
Advisory note 03
The €19 module trap: cheap add-ons look attractive until you count the hidden hour a week they cost your front-desk team. We shortlist by total operating cost, not headline price. The floor on this store is €29 for a reason.
The shortlist — four hero modules
All ten in the store → Four add-ons that show up on almost every boutique stack we advise
Ten modules total in the store — these four are the ones a boutique General Manager tends to activate in the first quarter.
Distribution boosters 
Guest experience layer GuestJoy Concierge Expander for SiteMinder
Turns SiteMinder GuestJoy into a bilingual concierge across WhatsApp and email, with hand-authored templates for boutique hotels.
€49/mo
Distribution boosters Direct Deal Widget: SiteMinder-native booking form
A featherweight booking form for boutique hotel websites — 38 KB, one script tag, rates read live from SiteMinder over the API.
€29/mo
Distribution boosters Distribution Intelligence Layer for SiteMinder Insights
The strategic dashboard SiteMinder Insights never quite built — cost of distribution, real net ADR and pickup by segment.
€69/mo
How Hotelminder vets a module
Four steps between a submission and the shortlist
Vetting takes six to twelve weeks. About one submission in five reaches the store. Here is what happens between them.
01
Scoping call
A Hotelminder advisor and the vendor spend 90 minutes on the operational fit: which boutique size class, which SiteMinder tier, which country's fiscal edge cases, what the module refuses to do.
02
Two-hotel pilot
The module runs on two paying boutique properties (never chains) for a minimum of two booking cycles. We track guest complaints, front-desk time cost and any silent data loss against a documented baseline.
03
Advisory review
The three-person advisory team reads the pilot report against a rubric: measurable revenue lift or hour saving, operational safety, honest failure modes, and a support desk that answers within one business day in English and French.
04
Shortlist entry
If it passes, the module enters the store with a written advisory note, the two-hotel pilot data, and a Hotelminder-authored implementation guide. If it fails, we send the vendor a specific written rejection.
Boutique hotels running the shortlist
Small, design-serious, independent — the middle-third of Europe
A partial list of the boutique properties that helped us vet the current shortlist.
Herengracht RoomsAmsterdam · 18 rms
Palau de FustaBarcelona · 24 rms
Ringstraße SuitesVienna · 32 rms
Corte del NaviglioMilan · 42 rms
Casa das AmoreirasLisbon · 26 rms
Prenzlberg Loft HotelBerlin · 34 rms
Case letters
Three notes from the General Managers who piloted with us
Not testimonials. First-person letters, edited only for length.
Our previous revenue tool was excellent at pretending it was thinking. Every price it pushed had the same explanation: market signal. Two of my six front-desk staff had learned to ignore its recommendations by month four, because when a guest asked why the room rate had jumped by 40 euro overnight, "market signal" was not an answer they could give at reception.
Rate Reasoner writes a sentence for every price. My night auditor now reads that sentence into the morning briefing. The team has stopped disagreeing with the tool, because the tool has learned to explain itself. RevPAR is up 9 percent on shoulder days, but the honest gain is 45 minutes back to the desk per morning.
Sanne de Vries · General Manager, Herengracht Rooms, Amsterdam · 18 roomsBarcelona is a fiscal jurisdiction that punishes hotels who guess. The old process for issuing a corporate factura was: front desk fills a Word template, sends to accounts, accounts recomputes VAT, invoice arrives with the guest two days later. Three times a month we missed the mention obligatoire on the accommodation VAT split and had to reissue.
EU Fiscal Composer now generates the Spanish factura at check-out, correctly split between accommodation and breakfast VAT, and archives the PDF against the SiteMinder reservation. My accountant sends a thank-you note every quarter. That is not a sentence I expected to write.
Pau Ferrer i Cabot · Director, Palau de Fusta, Barcelona · 24 roomsVienna trains its hoteliers to be careful with automation. So when Hotelminder proposed the GuestJoy Concierge Expander I asked to see the templates. All 62 of them. The advisor sent them all, and I read them all — that hour convinced me. These are not the "Dear Valued Guest" boilerplate we get from other tools. They are written the way a discreet Viennese concierge would write them: warm, exact, quietly formal.
Six months later, WhatsApp is the channel through which most pre-arrival requests reach us. My chef gets his dietary notes 48 hours in advance. My reception knows the honeymoon room before the guest arrives. And nothing in the guest's inbox looks generated.
Franziska Wagner-Müller · General Manager, Ringstraße Suites, Vienna · 32 rooms Plans
Four plans, sized for the middle of Europe
Every plan includes an onboarding pilot pack — the first month is included with the scoping and installation work.
Boutique
One property, up to 30 rooms
€29/mo
- Any single module from the shortlist
- Advisor-led scoping call included
- Email + WhatsApp support in EN & FR
- First month included with onboarding
Group
One property, up to 80 rooms
€69/mo
- Up to three modules from the shortlist
- Priority slot for advisory calls
- Voice-model tuning for review responses
- First month included with onboarding
Portfolio
2–5 properties on Multi-Property
€149/mo
- Portfolio Sync Fabric included by default
- Any five modules across the group
- Named advisor for the portfolio
- Quarterly on-property review visit
Custom
6+ properties or unusual footprint
Talk
- Scoping call with the advisory team
- Custom shortlist of modules and pricing
- On-property visit during onboarding
- Written proposal within 5 working days
Frequently asked
Four quick answers before you scope a call
Am I buying SiteMinder from Hotelminder?
No. Hotelminder is an independent advisory and marketplace of third-party add-ons for hoteliers who already have a SiteMinder subscription. Your PMS, distribution, reservations and reporting stay inside SiteMinder — our modules extend it via the official SiteMinder API.
Do I have to buy through Hotelminder or can I try a module directly with the vendor?
Every module in the shortlist is available directly from its vendor. What Hotelminder adds is the advisory scoping call, the two-hotel pilot data, and a written implementation guide authored by our team. If that value is not worth the marketplace price to you, please buy direct — we would rather you spend your money well than spend it with us.
Is there a scoping call before I can buy?
Yes. Every plan starts with a 30-minute scoping call with a Hotelminder advisor. It is not a sales pitch — if the shortlist does not fit your property, we will say so on the call and recommend an alternative outside our store.
Can I cancel a module later?
Yes. All modules are billed monthly with 30 days notice for cancellation. The French Code de la consommation right of withdrawal applies for the first fourteen days — details in the refund policy.
Book 30 minutes with a Hotelminder advisor.
No slide deck, no procurement paperwork. An open conversation about which one or two modules from the shortlist fit your property, in which order, and whether any belong on the pilot pack. If the answer is none, that is also useful.